Privacy Policy

Last updated: November 08, 2025

Introduction

Welcome to calbot.ai. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our scheduling and booking platform.

Information We Collect

Account Information

When you create an account, we collect:

  • Name and email address
  • Username for your public booking page
  • Time zone preference
  • Password (encrypted and securely stored)

OAuth Authentication

If you sign in with Google, we collect:

  • Your Google account email and name
  • A unique identifier from Google to link your account
  • We do not access your Google password

Calendar Integration

When you connect a calendar (Google Calendar or Microsoft), we collect:

  • Access tokens to read and write calendar events
  • Your calendar events (to check availability and create bookings)
  • Calendar metadata (name, time zone)

Booking Information

When someone books a meeting with you, or you book a meeting with someone else, we collect:

  • Attendee name and email address
  • Selected date and time
  • Any additional information provided in booking forms
  • Notes or questions submitted during booking

Usage Data

We automatically collect:

  • IP address and browser information
  • Pages visited and features used
  • Session duration and interaction patterns

How We Use Your Information

We use the collected information to:

  • Provide our services: Schedule meetings, check availability, send notifications
  • Manage your account: Authenticate users, maintain preferences
  • Send communications: Booking confirmations, reminders, and important updates
  • Improve our platform: Analyze usage patterns to enhance features
  • Ensure security: Detect and prevent fraud or unauthorized access
  • Comply with legal obligations: Respond to lawful requests and enforce our terms

Information Sharing

We do not sell your personal information. We may share your information with:

Other Users

When you share your booking link, your name, username, and event type details are visible to anyone with the link. When someone books with you, you receive their name, email, and any information they provide.

Service Providers

We use third-party services:

  • Google Calendar and Microsoft Calendar: To sync your availability and create events
  • Email service providers: To send booking confirmations and notifications
  • Hosting providers: To store and process data securely

Legal Requirements

We may disclose information if required by law, court order, or to protect our rights, property, or safety.

Data Security

We implement security measures to protect your information:

  • All data transmitted is encrypted using HTTPS/TLS
  • Passwords are hashed using industry-standard encryption (bcrypt)
  • OAuth tokens are stored securely and encrypted
  • Access to personal data is restricted to authorized personnel only
  • Regular security audits and updates

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Update or correct your account information at any time
  • Deletion: Request deletion of your account and associated data
  • Disconnect: Revoke calendar access permissions at any time
  • Export: Download your event types and booking data
  • Object: Opt out of certain data processing activities

To exercise these rights, please contact us or manage your settings within your account.

Data Retention

We retain your information for as long as your account is active or as needed to provide services. When you delete your account:

  • Your personal data is permanently deleted within 30 days
  • Calendar connections are immediately disconnected
  • Booking records may be retained for up to 90 days for legal and accounting purposes
  • Anonymized usage data may be retained for analytics

Cookies and Tracking

We use cookies and similar technologies to:

  • Keep you logged in to your account
  • Remember your preferences
  • Understand how you use our platform
  • Improve performance and user experience

You can control cookies through your browser settings, but some features may not function properly if cookies are disabled.

Third-Party Links

Our platform may contain links to third-party websites or services (such as Google Calendar or Microsoft Calendar). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

Children's Privacy

calbot.ai is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy and applicable laws.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Continued use of calbot.ai after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this privacy policy or your personal data, please contact us at:

Email: privacy@calbot.ai